recruitment - Citrus Group

December 6, 2022

Meeting Recruitment Challenges

April 9, 2020

Purpose & Outcome – keys to manage and move your workforce in a crisis

March 11, 2020

“Hire. Train. Lead. Design for Humans.” Keys to great customer service

February 24, 2020

CYBER CRIME – it’s a business risk. Are you prepared?

February 3, 2020

Why unhappy customers can be a ‘gift’

October 2, 2019

As customer anxiety rises – trust and care in customer service is key

September 7, 2019

Poised for a productive partnership

September 7, 2019

Why contact centres need people – because we’re not machines!

September 5, 2019

Is a flexible workforce the way of the future?