The Management and Staff of Citrus Group are committed to delivering our ongoing contact centre industry leadership, support and services to all of our clients and candidates during and beyond this current and very challenging COVID-19 situation.

We are doing all we can at Citrus Group to ensure the contact centre industry, and our people, will emerge from COVID-19 in good health, and stronger than ever. Even at this time, we are continuing to find opportunities for quality candidates to fill quality roles for clients across all our business segments.

Our health and safety and that of our clients and candidates is paramount. From our Sydney offices, we have activated all necessary protocols in relation to safety, sanitisation, and social distancing in keeping with official Federal Government and NSW Government advice. To minimise risk, we monitor our procedures all day, every day to the highest standards in keeping with our obligations to all of you.

We are all in this together. Please stay safe. Look after yourselves and those around you.
Contact us for any support, advice, insights and care that you may need. [email protected] | 02 8203 5760

How Citrus Group can help you

Recruit and retain the best contact centre talent

We have established a wealth of knowledge and expertise in the recruitment and retention of contact centre personnel and are currently providing services to some of the largest regional and domestic contact centres in Australia and New Zealand.

Our specialisation continually enables us to provide our clients with skilled and experienced personnel in a large range of contact centre positions.

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Our Consultants

Because we are experts at recruiting contact centre personnel every day, our consultants are fully aware of the availability of qualified and experienced people and we are well informed on current salary levels and trends within the industry.

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Our Management Team

Since 1995 the senior management team and founders of Citrus Group have been providing recruitment and retention solutions to the contact centre industry and have established an outstanding network of key industry leaders, influencers and contacts.

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Latest news & insights

As industry pioneers and leaders we bring you the latest in news and insights.

Why use Citrus Group

We have established a wealth of expertise in the recruitment, on-boarding, training and retention of contact centre personnel.




Experience and expertise


Unique candidate selection and assessment techniques


National and regional service


Value-added service features and benefits


Cost effective and efficient service

We are active members and sponsors of industry associations

Get in touch

Looking for staff or a new position? Contact us now.