How Citrus Group can help you

Recruit and retain the best talent

We have established a wealth of knowledge and expertise in the recruitment and retention of both contact centre and business support personnel and are currently providing services to some of the largest regional and domestic business in Australia.

Our specialisation continuously enables us to provide our clients with skilled and experienced employees in a large range of positions.

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Our Consultants

We are experts at recruiting contact centre personnel every day,  and are aware of the availability of qualified and experienced people. We are well informed on current salary levels and trends within the industry due to our annual benchmarking report which can be found on our Insights & Reports page. 

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Our Management Team

Since 1995 the senior management team and founders of Citrus Group have been providing recruitment and retention solutions to the contact centre industry and have established an outstanding network of key industry leaders and contacts.

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Latest news & insights

As industry pioneers and leaders we bring you the latest in news and insights.

Why use Citrus Group

We have established a wealth of expertise in the recruitment, on-boarding, training and retention of contact centre and business support personnel.




Experience and expertise


Unique candidate selection and assessment techniques


National and regional service


Value-added service features and benefits


Cost effective and efficient service

We are active members and sponsors of industry associations

Get in touch

Looking for staff or a new position? Contact us now.