June 1, 2020
Optimism can drive a positive, post-COVID-19 era of Customer Service In the contact centre industry, prior to the incredible impact of COVID-19, we were already adapting […]
April 1, 2020
Considering a call centre job? It could launch your career in customer service The world of work as we know it has changed forever due to […]
October 29, 2019
Employment opportunity knocks! Call centre roles up 35% In the contact centre industry we are not persuaded that machines will replace humans. The statistics back us […]
