May 1, 2020
How’s your style, in the COVID-19 work-from-home wardrobe? Look in the mirror! What are you wearing for work today? If you’re working from home (WFH), did […]
October 29, 2019
Employment opportunity knocks! Call centre roles up 35% In the contact centre industry we are not persuaded that machines will replace humans. The statistics back us […]
October 10, 2019
Contact Centre Leadership #1: Value our people – improve our service Consider this – which part of your business has the MOST contact with your customers? […]
